Clear & fair
Deposits & payment terms
No hidden costs, no surprise charges — the quote is the quote. Here's exactly how payments, plans and cancellations work, before you commit to anything.
Booking deposit — 25%
A signed proposal and a non-refundable deposit of 25% of the agreed event total (minimum £150) reserve your date exclusively. Your deposit is deducted in full from your final balance — it is never an extra charge.
Eight weeks before — 50% of the balance
Half of the remaining balance is due eight weeks before your event, once all the key suppliers and details are confirmed.
Four weeks before — final balance
The final balance is due four weeks before your event, so the run-up to your day is about excitement, not paperwork.
Monthly payment plan
For events booked more than six months ahead, the balance after your deposit can be spread into equal monthly instalments, completing no later than four weeks before your event date. Just ask — we'll build the plan into your proposal.
If plans change
Cancellation timeline
Life happens. Cancellations must be made in writing, and we will always try to move your date first — one complimentary date transfer is available with more than three months' notice, subject to availability.
- More than 6 months ahead
- Deposit retained; all other payments refunded in full.
- 3–6 months ahead
- 50% of the event total is payable; anything paid above this is refunded.
- 1–3 months ahead
- 75% of the event total is payable.
- Within 1 month
- The full event total is payable.
If we ever have to cancel, every payment you have made — including your deposit — is refunded in full, and we will help you find a suitable alternative. Any change you request is confirmed in writing with updated costs before work continues.
Download the CollectionQuestions? Send them through our contact page.